Ordering & Payment

Payment options

Credit Cards:

We accept the following methods of payment: Visa, MasterCard, American Express, and Discover. Items may be charged to your card 1-2 days prior to shipment. If an item is on backorder, you will not be charged until the backordered item ships.

Shipping Information

SHIPPING RATES

Please use the chart below to estimate the standard shipping charge for your order. All orders ship via FedEx Ground.

For orders of: Shipping charge:
Up to $50.00 $4.95
$50.00 to $150.00 $7.95
$150.00+ FREE

Order Processing:

Please allow 2-3 days for order processing. You will receive an email with a tracking number when your order has been shipped from our warehouse.

Returns & Exchanges

What is your return policy?

We want you to be happy with your Consuela purchase! If your purchase is not meeting your expectations, please contact our customer service team at either (512) 894-3600 or info@consuelastyle.com and we’ll be happy to assist with an exchange or return. Please provide your order number and reason for returning when contacting customer service. If your item was bought through an approved Consuela retail partner, please return it to the place of purchase. Please note, all items marked as “Final Sale” are not eligible for return.

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